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政务服务便民热线四项国家标准正式实施

发布时间: 2025-01-23 11:21:48 来源：本站

山西市场网讯 2025年1月1日起，市场监管总局（国家标准委）批准发布的《政务服务便民热线运行指南》（GB/T 44189—2024）《政务服务便民热线集成规范》（GB/T 44190—2024）《政务服务便民热线知识库建设指南》（GB/T 44191—2024）《政务服务便民热线数据应用指南》（GB/T 44192—2024）四项国家标准正式实施，旨在贯彻落实国务院加快推进政务服务标准化规范化便利化、推动“高效办成一件事”的工作部署，加快推进企业和群众诉求“一线应答”，更好服务我国社会治理体系和治理能力现代化水平提升。（本报综合）

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